How to Fix Firefox Extension Installation/Download Error: "download error -228"

Submitted by kai on Thu, 2009-03-05 16:16. ::

I had consistently ran into the error message "download error -228" whenever I tried to install or upgrade any Firefox extension on my Mac. I followed the Mozilla guide and the Ubuntu thread to try to fix the error. No luck.

I even installed Firefox portable, same problem.

I finally came across the same problem and the right solution. It turned out WASP(the Web Analytics Solution Profiler firefox extension) had a serious bug which made the "TemporaryItems" folder under "your user name"/Libraries/Caches folder not writable.

To fix it:

  1. uninstall WASP from Firefox and close Firefox(otherwise, you will run into the same problem again).
  2. locate the "TemporaryItems" folder in Finder.
  3. right-click and select "Get Info" in the menu.
  4. click the lock sign on the lower right hand corner. Input your password at the prompt.
  5. the sharing & permissions panel will get activated. Make sure you have "Read & Write" privilege for the current user.
  6. Start Firefox.
Anonymous
Submitted by Anonymous (not verified) on Tue, 2009-03-10 12:24.

How would I uninstall WASP

kai
Submitted by kai on Wed, 2009-03-18 23:08.

To uninstall the extension, click "Tools" => "Add-ons". Then select the extension, click "Uninstall" button.

Ryan O.
Submitted by Ryan O. (not verified) on Tue, 2009-03-17 10:43.

I've been fighting this for a while, and finally was able to get this fixed when I found your blog post. In my case, it was the ~/Library/Caches/TemporaryItems folder that was set to read only, not ~/Library/Caches.

kai
Submitted by kai on Wed, 2009-03-18 23:05.

Thanks for pointing out, Ryan. As you said, it's actually TemporaryItems, not Caches folder

Lar
Submitted by Lar (not verified) on Mon, 2009-06-15 01:57.

Thanks a million for this - sorted me out having tried everything else, reinstalls, cache and removing extensions.* files.

You, sir, are a legend

Lar

Anonymous
Submitted by Anonymous (not verified) on Sun, 2010-01-10 06:50.

i really need u to clarify more about how to locate the temporary items..
thanks

kai
Submitted by kai on Thu, 2010-01-14 12:21.

open finder.
click the folder with your user name on the right-hand side.
click Library, click Caches, click TemporaryItems

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